CEHHS Faculty - Research Help & Library Services

I'll be available to help even when working remotely from home. 

The best way to contact me is through email. 

You can also get assistance from the library by sending email to our Ask-A-Question service, which includes all of the Mardigian librarians as well as library staff, or by using our live Chat service, which is staffed by librarians from 10am to 4pm Monday through Friday. 

I'll continue to update this guide with additional resources as needed; if you have requests, please let me know. 

Off-Campus Access

When you are off-campus, for best results, the Mardigian Library recommends that UM-Dearborn users login to the UM-Dearborn Virtual Private Network (VPN) in order to access library resources. Turn on UM-Dearborn VPN and reload this page to access the library's online resources. 

• Follow the ITS VPN Setup Instructions to install UM-Dearborn VPN
• Go to the ITS VPN Problem page or contact the ITS Service Desk if you have any trouble installing or using VPN. 

Troubleshooting Access Problems

Having issues or problems accessing the library's databases, journals, ebooks, streaming videos, or your library account? 

• Clear your cache and cookies:
  • Follow these instructions to clear your browser cache and then restart your browser
  • Follow these instructions to clear your iPad cache and then restart your iPad
• Some databases require you to be logged in to the UM-Dearborn Virtual Private Network (VPN)
  • Follow the ITS VPN Setup Instructions to install VPN
  • Go to the ITS VPN Problem page or contact the ITS Service Desk if you have any trouble installing or using VPN. 
• Contact the library using one of the options on the Ask the Mardigian page and we'll help you troubleshoot

On-Campus Access

There are three (3) Wi-Fi networks on UM-Dearborn campus. Make sure you're connected to the MWireless network. It is the only one that allows you to connect to online library resources without looking like you're off-campus. Follow the steps on the ITS Get Connected page to connect to the MWireless network. Go to the ITS MWirelessTroubleshooting page if you have any problems with the MWireless network.